Will there be digital tickets?/ Will the shows be on YouTube eventually?
This will vary from project to project!
THE SOLVE IT SQUAD: In Person & Digital Ticket GROSS PROPHETS: In Person, Digital Ticket, & YouTube THIS COULD BE ON BROADWAY: In Person & Digital Ticket SPY ANOTHER DAY LA: In Person & Digital Ticket SPY ANOTHER DAY LONDON: In Person THE GREAT DEBATE: In Person, Digital Ticket, & YouTube INTELLIGENT LIFE: In Person & Digital Ticket
Last updated: January 23, 2024 08:24
How will COVID affect the live shows?
We’ll be responding according to the most updated public health guidance.
Last updated: January 22, 2024 15:28
Do any reward tiers include tickets to the shows?
Yes, the LEVEL 11 Tier (and higher) will receive complimentary tickets to the show(s).
Last updated: January 22, 2024 15:28
How do rehearsal visits work?
Disciples in LEVEL 10 (and Higher) will have access to Virtual Rehearsal visits for “Gross Prophets,” “Spy Another Day,” “This Could Be On Broadway @ 54 Below,” and “Solve it Squad.” Watch live, or tune into the recording at a later date. Additionally, backers will have the option of sitting in on one in-person rehearsal visit of their choice (airfare & lodging not included).
Last updated: January 22, 2024 15:28
How much will tickets/digital tickets be? When will they go on sale?
Ticket on sale dates and pricing will be announced separately for each event. You can expect live tickets to run in the $20-40 USD range and digital tickets to run ~$10-15 USD.
Last updated: January 22, 2024 18:08
Does my reward tier include shipping costs? / When will I be charged for that?
No. Shipping fees will be charged separately after the campaign ends. Pending the successful funding of the campaign, your credit card will be charged for the reward tier you selected. Then, shipping fees will be finalized through your BackerKit Survey, closer to when rewards ship to ensure it’s the right amount for the rewards/add-ons you’ve selected. The approximate shipping costs we anticipate can be found near the end of the main campaign page.
Last updated: January 23, 2024 08:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.